Effective Date: January 1, 2026
Welcome to GLT LIFTS (referred to as "we," "us," or "our"). We are fully committed to the responsible management and protection of the information you entrust to us, as well as the data we collect during our business operations. At GLT LIFTS, your privacy is a priority. This Privacy Policy outlines our practices regarding the collection, use, storage, and safeguarding of your information when you interact with our website (gltlifts.com).
1. Information We Collect
To provide a premium browsing experience, dedicated customer support, and professional business services, we collect the following categories of information:
● Information You Provide Voluntarily: When you reach out to us via our "Contact Us" forms, inquiry features, or communication channels, we may collect personal details including your name, email address, WhatsApp number, phone number, company name, and any specific information you choose to include in your message.
● Automatically Collected Information (Cookies & Tracking Technologies): As you navigate our site, we use cookies and similar tracking technologies to gather technical and usage data. These tools are managed via our Privacy Preference Center and are categorized into:
* Strictly Necessary Cookies: Essential for the website to function properly, maintaining security, user session state, and saving your privacy preferences. These cannot be disabled.
* Analytics & Performance Cookies: Includes tools like Google Analytics to measure site traffic, page load performance, and analyze how visitors interact with our content.
* Targeting & Advertising Cookies: Includes tools like Meta Pixel for cross-site remarketing, tracking advertising effectiveness, and showing personalized advertisements across third-party platforms.
* Functional & Live Chat Cookies: Includes tools like Tidio chat to enable real-time customer support and enhance user messaging capabilities.
2. How We Use Your Information
The information collected by GLT LIFTS is utilized strictly for legitimate business purposes:
● Business Communication & Support: To respond to your inquiries, provide product quotes, deliver technical support, or evaluate potential business partnerships.
● Website Optimization & Performance: To analyze aggregated user behavior, optimize site navigation, improve page loading speeds, and enhance the overall presentation of our equipment catalogs.
● Security & Fraud Prevention: To monitor site security, diagnose server issues, and proactively prevent unauthorized access or malicious activities.
3. Protection, Storage, and Retention of Information
We implement multi-layered physical, technical, and administrative security protocols to safeguard your data:
● Encryption Standards: Our website operates entirely under HTTPS high-intensity SSL/TLS encryption to ensure secure transmission of your information.
● Access Control & Cloud Storage: Your inquiry details are stored on secure cloud servers with restricted access limited strictly to authorized GLT LIFTS personnel bound by confidentiality obligations.
● Data Retention: We retain personal information in an identifiable form only as long as reasonably necessary to fulfill the operational purposes for which it was collected or to comply with applicable legal, accounting, and reporting obligations.
*Disclaimer:* While we employ industry-standard security measures, no data transmission over the Internet or wireless network can be guaranteed 100% secure. GLT LIFTS cannot warrant absolute security for data transmitted over networks outside our direct control.
4. Your Rights, Choices, and Cookie Controls
We respect your rights to control how your personal data is collected and processed:
● Privacy Preference Center (Cookie Management): You have granular control over non-essential cookies on our website. You can customize, accept, reject, or adjust your consent preferences at any time by accessing our "Privacy Preference Center" or clicking the "Cookie Settings" / "Do Not Sell or Share My Personal Information" link in our website footer.
* You may choose to [ Accept All ], [ Reject All ] non-essential cookies, or manually toggle specific categories (Analytics, Targeting, or Functional/Live Chat) ON or OFF.
* You can also configure your browser settings to block or delete cookies entirely. Note that disabling certain cookies may affect website functionality.
● Access, Correction, and Deletion: You have the right to contact us at any time to request access to, correction of, or permanent deletion of any personal information you have submitted through our forms.
● California Privacy Rights (CCPA / CPRA Notice): If you are a California resident, you have specific rights regarding your personal information, including:
* The Right to Know / Access what personal data we collect, use, and disclose.
* The Right to Request Deletion of your personal data.
* The Right to Opt-Out of the "Sale" or "Sharing" of your personal information for cross-context behavioral advertising.
* To exercise your opt-out rights, click the "Do Not Sell or Share My Personal Information" link in our website footer, which allows you to disable Targeting & Advertising cookies via our Privacy Preference Center. We do not sell personal data for monetary compensation.
5. Third-Party Services and Content
Our website integrates services and content provided by third parties, such as analytics providers (Google Analytics), advertising networks (Meta Pixel), and messaging tools (Tidio Live Chat). These third parties may collect information about your online activities over time and across different websites when non-essential cookies are enabled.
This Privacy Policy does not cover the independent privacy practices of third-party platforms. We encourage you to review their respective privacy policies. You can prevent third-party tracking on our site at any time by disabling Analytics and Targeting cookies in our Privacy Preference Center.
6. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data privacy, please contact us:
● Phone: +1 (716) 547-1292
● Email: info@gltlifts.com
● Official Website: www.gltlifts.com
